We make customer happiness happen.
Why SIS
The Team
Bailey
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Our people make us who we are.
We grow better connections.
We have spent a lot of time and money developing the right people in our company because we want our customers to have great experiences with us.
By developing a team of niche insurance specialists, our customers experience a level of service and support that far surpasses standard industry practices.
Speed to resolution, especially around claims time, is when you’ll discover just how good your insurance provider really is. When you have an expert handling your case, who is not only an authority but is authorised to advance your queries or claims, it makes a huge difference to your stress levels. Most people agree that dealing with insurance is a bit of a drag but we think there’s no reason why it can't be a pleasant experience.
Join us to see what real customer happiness feels like.
Governance Board
John Baker
Governance Board Member
Robert Drum
Independent Governance Board Member
Nigel Merrett
Independent Governance Board Member
Executive Team
Key Account Managers
Annalee Caltaux
DDI: 09 974 0340
John Edie
DDI: 09 282 5426
Rob Giboney
DDI: 09 929 2922
Joanne Smith
DDI: 09 250 6017
Claims & Technical
Tatiana Tataurangi-Ruru
DDI: 09 929 2927
Dallas Telford
DDI: 09 250 6010
Roger Scholes
DDI: 09 250 6019
Daryl Gates
DDI: 09 250 6011
Weston Savill
DDI: 09 974 0347
Jarrod Smythe
DDI: 09 282 5420
Bernard Chong
DDI: 09 974 0342
Nayan Vallabh
DDI: 09 282 5424
Graeme Evans
DDI: 09 282 5423
Customer, Broker and Dealer Service
Sarah Leach
DDI: 09 282 5429
Janelle Stubbington
DDI: 09 929 2923
Theresa Hood
DDI: 09 974 0341
Fiona Wright
DDI: 09 282 5421
Toni McCormick (Part-time)
DDI: 09 250 6000
Thaila Eaton
DDI: 09 974 0344
Shae Burgess
DDI: 09 974 0346
Krystal Carss
DDI: 09 250 6018
Nova Daguno
DDI: 09 250 6000
Sharon Ruado
DDI: 09 250 6000
Accounts
Chantal Govender
DDI: 09 974 0348
Linda Wong
DDI: 09 929 2925
Terence Chandra
DDI: 09 929 2926
Lenka Koutnikova
DDI: 09 250 6016
Check out all our policies below
We make insurance happiness happen.
RV/Caravan Insurance
Find out more Quick viewStar CamperCare comes with more options, period.
Kiwis love Star CamperCare, NZ’s leading insurance policy for motorhomes, caravans, 5th wheelers, converted buses, campervans and pop-tops. Most insurers only insure the cab and chassis but we insure almost everything, including your RV's Shell, Chassis, Fittings, Fixtures and Contents.
Key CamperCare benefits at a glance
- ›Our policies are fully customisable to provide certainty for your needs
- ›We handle everything in-house
- ›You only deal with decision makers in-house at Star Insurance Specialists
- ›We’re NZ-based and operate 24/7/365.
Motorcycle Insurance
Find out more Quick viewUnbeatable motorcycle insurance.
We create premium motorcycle policies without excessive premiums. When you need unbeatable, customisable motorcycle insurance, for your trike, quad, scooter, classic, show, collectable, off-road racer, restorer, cruiser, sport, custom, touring, heavily modified bike and more, choose Star Motorcycle.
Key Star Motorcycle benefits at a glance
- ›Coverage for accident-damaged helmet, leathers and clothing
- ›24/7 mechanical roadside & claims assistance
- ›More than one bike - we know you can only ride one at a time so we rate this accordingly to keep your premiums down
- ›You can select monthly or annual insurance options and we do not charge any additional credit card surcharge costs.
Car
Find out more Quick view
Insurance
Star Enthusiast policies cover drivers with special vehicle interests that don't fit neatly into a box. We offer four specific but highly customisable Star Enthusiast insurance packages: Vintage, Classic, Project & Performance, Motorsport and Modern Hobby. Click through to each one below.
Star Prestige is our elite vehicle insurance policy for high-end luxury and prestige marques. Discerning drivers choose Star Prestige because it’s unparalleled insurance that’s tailored to each owner’s specific needs. It provides the best, most comprehensive coverage possible, including the highest standard of repairs that maintain your vehicle manufacturer’s warranty.
More from
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Star Insurance
Star Everyday
For owners of everyday vehicles that are a cut above the rest. These vehicles might once have been a prestige or marque, but over time have lost a little of their shine or are now more widely accessible.
Journey On
Journey On is here 24/7 to help with locked-in keys, flat batteries, emergency fuel, flat tyres, breakdowns and accident co-ordination, medical and legal advice, map directions and our special NZ Concierge service.
Star Auctions
Star Auctions is our ‘insurance auction house’. Here we dispose of total loss, written off and items we have chosen not to repair. We pioneered our No Reserve insurance auctions through the Trademe Auction platform and today have grown with depots throughout NZ to make it easy for anyone to participate and bid on our auctions.
