Start your windscreen claim here.

We aim to make your claim for windscreen damage simple and as stress free as we can. To help us, please ensure you complete this form completely and accurately.

If you’d prefer to complete your claim at another time, you can save it and finish it at your convenience.

If you have a question, you can call us on 0800 250 600

Insured details

Full details of Insured / Owner

Vehicle details

Accident location details

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Accident details

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    Your preferred repairer

    Just take your vehicle to a preferred repairer of your choice once you hit the submit claim button below. Provide your Customer/Policy number to the repairer and have them contact us (via phone or email). An excess may be applicable. This is specified on your insurance schedule and will be confirmed with the repairer

    Declaration

    Pursuant to the Privacy Act 2020

    To be completed by the Insured(s) shown and also on behalf of any other person covered by these insurances.

    For policies issued before 1st July 2022 or renewed before 1st August 2022, your insurer is Vero. For all other policies your insurer is Berkshire Hathaway Specialty Insurance Company.

    I/We:

    • Declare to the best of my/our knowledge and belief all information given to Star Insurance Limited (Star) who acts as agent for the insurer and/or any other party(ies) authorised by Star or the insurer to receive information from me in connection with this claim (whether this information is supplied orally or is written) is complete, true and correct and no information relevant to the claim is omitted.
    • Agree to provide any further information that may be required by Star, the insurer or any other party(ies) authorised by Star or the insurer to receive information and/or to process this claim.
    • Authorise the disclosure of this information to other parties, including parties with a financial interest, private investigators, crown authorities, advisors, repairers or parties involved in replacing the subject matter of this claim.
    • Authorise the obtaining personal information about me/us that is in Star and/or the insurer and/or any other party(ies) authorised by Star and/or the insurer to process this claim view as relevant to this claim.
    • Understand that I am/we are entitled to have certain rights of access to and correction of the personal information held by Star and/or the insurer and/or any other party(ies) authorised by Star and/or the insurer to process this claim.

    The following additional conditions only apply where Vero is the named insurer on your policy:
    I/We:

    • Authorise the obtaining of personal information in any way relevant to this claim from Insurance Claims Register Ltd (ICR).
    • Authorise Star/Vero to place details of this claim on the database of ICR where it will be held and made available for other insurance companies to inspect

    The information in this claim is complete, true and correct and no information relevant to the claim is omitted

    If you decide to “Save and continue later” we will issue a email reminder.
    The email reminder will provide you with a link returning you to your uncompleted claim.
    You must click “Submit claim” in order for us to lodge and process your claim.

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